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Showing posts with the label Apple iMac Help Center

How to Access Terminal via Recovery Mode for Mac

Access Terminal via Recovery Mode for Mac Some more advanced Mac troubleshooting and diagnostics techniques require a user to access the Terminal from Mac OS Recovery Mode. We’ll show you how to quickly access the command line while a Mac is booted into Recovery Mode. For some quick background, on a normally booted Mac, the Terminal application is found within the /Applications/Utilities/ folder, and it can be accessed directly through the folder hierarchy or by using Spotlight to search for and launch Terminal app. But Recovery Mode does not have the same applications directory access, nor does it have Spotlight or Launchpad. Nonetheless, accessing Terminal from Recovery boot mode is easy. Accessing the Command Line in Recovery Mode on a Mac     Boot into Mac OS Recovery Mode as usual by holding down the Command and R keys during system start     Choose the language as usual (if applicable)     At the “MacOS Utilities” screen, pull do...

How to Troubleshoot wireless mouse and keyboard issues

If your Apple wireless mouse, keyboard, or trackpad aren‘t working as expected Try these steps to fix issues with your Apple wireless mouse, keyboard, or trackpad. Your device isn't recognized by your Mac Your mouse, keyboard, or trackpad intermittently stops responding Your mouse doesn't scroll up or down or side to side Your mouse or trackpad doesn't track as expected Your keyboard has one or more keys that don't respond Your device isn't recognized by your Mac Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac. Make sure that your wireless mouse, keyboard, or trackpad is turned on The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch. The Magic Keyboard and Magic Trackpad 2 have a slide switch on the ba...

Power On Self Test (POST) in iMac 21.5 inch, 2009

Intel-based Mac computers such as the iMac rely on a combination of tones to indicate Power On Self Test (POST) error codes. • If the computer detects out-of-specification or no SDRAM, the screen will remain black but the computer will beep. This error condition may be due to physically damaged RAM, installing incorrect type of RAM, or not having RAM installed. • Some RAM may appear to pass the Power-On-Self-Test (POST) but still cannot be used by the operating system. In this case, the computer will display a gray screen, sound three tones and repeat tones until computer is turned off. • The solution to both of these situations is to first re-seat memory and test computer again. If memory fails POST again, remove all installed memory and test by installing one by one each memory module that has been verified to work correctly on another system (i.e., “known-good”) or order new memory. • A sequence of tones heard at startup or a no video symptom may also be fixed by ...

How to Start Up iMac 2009 in Safe Mode

Starting up into Safe Mode does several things that can help resolve software or directory issues that may exist on the startup volume. To start up in Safe Mode: 1. Shut down the computer. 2. Press power button. 3. Immediately after you hear startup tone, press and hold Shift key. Note: The Shift key should be held as soon as possible after startup tone but not before. 4. Release Shift key when you see the screen with a gray Apple and progress indicator (looks like a spinning gear). Note that booting into Safe Mode will take longer than a normal startup. During startup, the words ”Safe Boot” will appear on Mac OS X startup screen. 5. To leave Safe Mode, restart computer normally, without holding down any keys during startup.